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Special Bundle

Agent Analytics Pack

Unlock advanced conversation analytics, agent performance dashboards, and usage reports across your entire workspace.

Conversation volume trackingCSAT & resolution rate metricsCSV export for all reports
DeveloperZyphaura Labs
Versionv2.4.1
ReleaseJan 2024
Starting From
$19/mo
star4.8
1.1k Reviews
Enterprise CertifiedTerms of service
Agent dashboard
Primary Admin Dashboard
WhatsApp integration
WhatsApp Integration
Technical logic
NLP Architecture
Special Bundle

Features

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Conversation Analytics Dashboard

Visualize conversation trends, peak hours, and resolution rates across all your agents in one unified view.

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Agent Performance Reports

Track individual agent efficiency, handoff rates, and goal completion — exportable to CSV for deeper analysis.

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Usage Breakdown by Channel

Understand which channels drive the most conversations and where your agents are busiest.

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End-to-End

Enterprise encryption